Customer reviews

Testimonials

Rated 5.0 from 292 Google reviews

What our customers say about their ducted, split system and replacement installs, in their own words. Every review here comes from our Google Business Profile.

5.0 from 292 Google reviews

Our rating

How do customers rate Frost Solutions?

Our Google rating is 5.0 out of 5 from 292 reviews (checked 13 Nov 2026). Customers most often mention ducted system installation, competitive pricing, polite and efficient staff, a smooth process and a quick installation. You can read every review on our Google Business Profile.

5.0 292 Google reviews Checked 13 Nov 2026. Open Google reviews

What reviewers mention most

Topics Google picks out of our reviews, with the number of reviews that mention each.

  • Ducted system installation 50
  • Competitive pricing 25
  • Polite staff 22
  • Smooth process 21
  • Quick installation 19
  • Efficient staff 16
  • Aircon installation 14
  • Split system installation 8
  • Quote process 8

In their words

What do customers say about Frost Solutions?

They talk about the whole experience rather than just the system: clear communication from the first call, crews who turn up on time, tidy work with drop sheets and a clean-up at the end, a careful handover on how to use controls such as AirTouch 5, and a fair price. These 10 reviews are a selection; the full set is on Google.

  • ★★★★★

    I have just had a total of 5 aircons fitted up by the boys at Frost. 4x brand new installs to each bedroom, and a new replacement for the lounge. I cannot fault anything. Their communication, punctuality, price and workmanship have all been superb throughout the entire process. Trouble and stress free. Its easy to see why they have so many 5star reviews. True professionals. Thanks again.

    Edwin Google review, about Sep 2026 · Split systems

  • ★★★★★

    Absolutely fantastic experience with Frost Solutions! I recently had a ducted air-conditioning system installed and honestly, from the very first conversation through to the finished installation, the whole process was seamless. ... The installation itself was done to a really high standard, the team worked efficiently and left everything clean and tidy. ... Great people, great communication, great workmanship and a great result.

    Grant Google review, about Oct 2026 · Ducted

  • ★★★★★

    Couldn't recommend Frost Solutions highly enough. We recently had them install a 16kW Daikin ducted system with 8 outlets, 6 independent zones, AirTouch 5, multiple upgrades and a 5 year service plan. ... Another big positive is that Frost Solutions have their own electrical team as part of the installation. ... the entire experience was seamless.

    Jordan Google review, about Sep 2026 · Ducted

  • ★★★★★

    Frost Solutions installed ducted air conditioning in my home today and I couldn't be happier. The team were professional, friendly, punctual, and down to earth. ... left the house spotless ... I also really appreciated the follow-up call from the office later in the day to check I was completely satisfied ... They're a local business with local staff, and the value was extremely competitive for the quality of service and workmanship provided.

    Bradley Google review, about Nov 2025 · Ducted

  • ★★★★★

    From my initial phone call to the pre-check and installation, all correspondence and actions were clear and understandable (for someone who is non tech savvy).. Shout out to Paul (Senior Technician) ... He was also clear when showing me how to use the air-con, and info on future servicing and cleaning when needed. Thanks Frost Solutions Team, I highly recommend you to anyone needing a new aircon :)

    Sue Google review, about Jun 2026 · Installation

  • ★★★★★

    Wow! Frost Solutions is possibly the best all round company I've worked with for a long time. The admin staff, sales and tradesmen-installers were all very polite, efficient and easy to communicate with. From the time I phoned to organise a quote to the full install was only an about a week ...

    Jo Google review, about Nov 2025 · Installation

  • ★★★★★

    Incredible service from start to finish! ... We had some extenuating circumstances that caused a number of delays at our end, and a significantly sloping site, but the crew from Frost were super accommodating, kept in touch but we're never pushy to get "the sale". ... We would highly recommend Frost.

    Kelly Google review, about Jan 2026 · Installation

  • ★★★★★

    Thanks guys For installing my Panasonic 18 kilowatt Ducted air conditioning today. The guys turned up on time and were very polite. They worked hard all day, did a great job and left the house neat and tidy. Also they were $2000 cheaper than the others. :)

    Brett Google review, about Nov 2025 · Ducted

  • ★★★★★

    A massive thanks to Frost Solutions. We got a 16kw ducted system put in with 7 zones and 9 outlets. Tyrone and the team were super friendly and very professional doing an awesome job, even helping me to keep maximum space in our roof so I could do an attic room. They also decommissioned and removed 2 of our old split systems. Could not recommend them more highly.

    Michael Google review, about Nov 2025 · Ducted

  • ★★★★★

    Thank you Frost Solutions. Liam and Henry arrived before the booked time, a very good first impression. Both lads did a very professional job installing our Air con. The wife and I most definitely recommend the superb service of Frost Solutions.

    Ian Google review, about Sep 2026 · Installation

Read all 292 reviews on Google

Your turn

Had a job done by Frost Solutions?

We would love to hear how it went. Leave a review on our Google Business Profile; it helps other Gold Coast families choose an installer. If something is not right with your system, call us on 1300 101 100 first so we can fix it under our warranty.

Good questions

Questions about our reviews

Are these real customer reviews?

Yes. Every review on this page was left by a customer on our Google Business Profile. We show the first name and roughly when it was posted, and "..." marks where a long review has been shortened. Read the full reviews on Google.

What is Frost Solutions’ Google rating?

5.0 out of 5 from 292 Google reviews, checked on 13 Nov 2026. The live figure is always on our Google Business Profile.

How do I leave a review?

Open our Google Business Profile, choose Reviews and then Write a review. You need to be signed in to a Google account.

Who are the people named in the reviews?

Members of our in-house team: office and sales staff, air conditioning technicians and electricians. See meet the team.

Keep exploring

Keep reading

Our projects

Photos from real installs by our team.

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Meet the team

The people named in many of these reviews.

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Ducted air conditioning

The system most of our reviewers had installed.

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Our warranty

The 10-year workmanship guarantee behind every install.

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Your comfort, our priority.

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Rated 5.0 from 292 Google reviews. Prefer to talk? Call 1300 101 100.

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